Welcome Hanging Carrots

IS SHIPPING FREE?

Shipping is free in the US on all items above $100

We usually ship most orders within 5 working days. You should receive your order within 5 to 10 business days depending on your selection. However, it can take a little longer during peak holiday or rush seasons. We ship UPS, FedEx, USPS and FedEx SmartPost. You will receive a tracking number with carrier information if you have provided us with an email address.

Order Value $0.01–$9.99         Shipping Charges $7.00
Order Value $10.00–$20.00     Shipping Charges $7.99 
Order Value $20.01–$49.99     Shipping Charges $9.99 
Order Value $50.00–$75.00     Shipping Charges $12.99 
Order Value $75.01–$99.90     Shipping Charges $15.99
Order Value $100.00 and up    Shipping Charges Free

Rush Shipping - Need Your Order Super Quick?
You can choose Rush Shipping to get your order processed quickly. Orders must be placed by 12 noon EST Monday through Friday to leave our warehouse on the same day the order is placed. The Rush shipping option is available for $29 in the contiguous United States. Orders must include a street address and items shipped are limited to supplies in stock at the time the order is placed. Orders placed after 12 noon EST with the Rush shipping option will not ship until the next business day. Rush orders will not be shipped on weekends, holidays or days when our warehouse is closed. 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 4-30 days for your order to arrive (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.